Payment & Insurance

In order to provide the highest possible standard of care for your pet, we require the best drugs and materials available and a lot of expensive equipment, all funded by the fees you pay. We try to keep our fees reasonable but also realistic. To help keep administration costs to a minimum, we ask that payment is made at the time of treatment and we are pleased to accept most major credit cards and cheques with a bankers card.

Pet Insurance helps ensure you can give your pet the treatment it deserves
 

Did you know?
 

1 in 3 pets may require urgent veterinary attention this year
 You are more likely to claim on your pet insurance than your household policies
Technological advances mean vets are able to do more for pets including using the latest diagnostic tools which can be expensive
Third party liability cover for dogs is increasingly important in case of legal action ( this may be covered on your household policy we suggest you check).

What to look for when choosing a pet insurance policy
 

Not all pet insurance is the same ~ there are 3 main types of policy
 

Lifetime or Covered for life:
Cover is provided up to a set amount for vet fees each year which is renewed at the start of each policy year. As long as you continue to renew the policy without a break in cover there is no time limit on how long you can claim for each illness or injury.Problems are covered for life eg diabetes or allergies.
 

Time –limited policies
Cover is provided up to a maximum per condition and there is a 12 month limit on how long you can claim for each condition. This means that ongoing conditions such as allergies arthritis or diabetes are only covered for the first 12 months and after12 months these conditions will be excluded from your policy cover.

Maximum Benefit
Cover is provided up to a maximum amount per condition but there is no limit on how long you can claim. The remaining benefit reduces each time you claim until cover for that condition is exhausted.

It is worth also checking a number of things before you choose your policy:
Will the company insure your pet in to old age. Check benefit levels & excesses.
Check the company will not place exclusions at renewal for conditions that occurred in the previous year
Check the company will cover congenital or hereditary illness ,dental treatment or behavioural problems. A pet insurance specialist is always recommended.

Practice Facilities

The partners have always believed in investing in facilities- other Practices achieve higher personal profits from smaller poorly equipped premises- this has never been Ashwood's policy. Examples of some of the equipment and costing that the practice has invested in over the years in order to provide the best service we can, include-

X-ray machines £38000 ( Main clinic) X-ray machine £9500 ( Branch clinic)  Automatic Xray Processors (2) £8200  Schein Dental machine £5000   Operating Tables (3) £4500 Flexible Fibreoptic £4500 New Autoclave £3600 Computerised Record System £30000 ECG £2000 Dental Ultrasonic Machine (2) £800 Haematology Analyser £3800 Biochemistry Analyser £5500 Bacterial Incubator £400 Microscope (2) £800 Additional Kenneling £900  Refurbishment of Branch Clinic £55000 Equipment Upgrade £22500